FAQ

A: SUNDEK is an Acrylic Decorative Concrete Coating designed to beautify old or new concrete surfaces.

A: SUNDEK is about as thick as 2 quarters stacked on top of each other.

A: SUNDEK is a multi-layered product that is applied by factory trained professionals. Depending on the surface conditions and patterns chosen, there will be 4-8 layers of material applied to the deck surface.

Q: What Does It Look Like?

A: Sundek is a semi-smooth, textured surface that can have the appearance of classic texture, tile, or masonry brick patterns.

Q: What Colors Does It Come In?

A: We have 17 Signature Colors and 8 SunStain colors to choose from and a limitless array of Custom Colors that can virtually match any surface around your home.

Q: How Long Does It Take To Do A Job?

A: Depending on size, condition, and weather, a typical installation takes approximately 2 to 8 clear dry days.

Q: Is It Cool To Walk On?

A: YES! SUNDEK is cooler than typical gray concrete, exposed aggregate, pavers, tile and even epoxy rock applications.

Q: Will Pool Water Stain SUNDEK?

A: No. The standard Sundek classic texture and masonry effects have 2 layers of an acrylic finish coat. These acrylic finishes provide a durable non-porous surface which make it stain resistant and easy to maintain.

Q: Will SUNDEK Fade?

A: No. The SUNDEK color is an integrated color with the final three applications being an acrylic finish so it is not susceptible to fading.

Q: Can You Correct Drainage And Low Spots? (Bird Baths)

A: We will try to improve on the low spot when we are notified ahead of time, however, we will attempt to change the pitch to move the low spot somewhere else or make it twice as wide and half as deep so the sun will dry it up quicker. Because the SUNDEK Finish Coat is non-porous your surface will not soak up water like concrete.

Q: How Do You Treat Cracks In Concrete Prior To The SUNDEK Application?

A: Most cracks are filled with urethane. Hairline and shrinkage cracks require no additional treatment.

Q: Will The Cracks Reoccur?

A: Answer 1) Though we do everything possible to treat concrete cracks, the truth of the matter is that they may recur. If they do, it is usually always in the form of a hairline crack which is not objectionable as it is largely hidden in the texture. However, if a crack becomes bothersome to you, we will be happy to repair the crack for you for a nominal service charge. Answer 2)If the above answer doesn't do the trick, our Custom Scoreline Effect design is just for you! We take all your existing cracks and grind them open, separating the product where the concrete is cracked. (Just as we do with expansion joints.) Then, before applying the Finish Coat we will grind additional lines into the texture to create a pleasing design and keep your deck from cracking.

Q: What If Something Happens To My Deck After The Warrantee Expires?

A: Extended warranties are available. Please contact us for more details!

Q: Can You Apply SUNDEK Over Painted Concrete?

A: No, the concrete must be free of paint so the SUNDEK can adhere to the original concrete surface.

Q: Can The Material Be Applied To Steps?

A: YES. SUNDEK can be applied to concrete steps including risers and treads.

Q: Can SUNDEK Be Applied To Walls?

A: YES. SUNDEK can be applied to vertical surfaces. From the properly sealed backyard retaining wall to the multi-storied building, SUNDEK can be applied on exterior and interior walls.

Q: Can You Contrast The Color On The Coping Stones From The Rest Of The Deck?

A: Yes. SUNDEK can provide many elegant color combinations.

Q: What Is The SUNDEK Warrantee?

A: Each Sundek Dealer is an independent contractor that takes complete responsibility for the workmanship of our product. Each dealership has trained their employees in proper mix ratios and installation procedures. SUNDEK Products, the manufacturer warrants our material to the dealership. With SUNDEK, our Dealers install it, our Dealers stand behind it!

Sundek of Miami

You stand on it. We stand behind it.